View Frequently Asked Questions
Want to learn more about our services? What programs we offer? Or how we can help you and your loved one? The answers to these and more can be found below! If you still have questions and would like to speak to one of our experts, fill out our contact form.
Chronic Respiratory Program
Q: How long is the program?
A: The program will last for 30 days after you're discharged from the hospital.
Q: Can I still receive these services if I don't fill my prescription at Gerould's?
A: Yes.
Q: How many home visits and phone calls will I be receiving?
A: Pharmacy: 1 home visit, 4 phone calls.
Respiratory Therapy: 3 home visits, 3 phone calls.
Home Safety/Accessibility: Home visits as needed.
Antidepressant Therapy Management
Q: How long is the program?
A: The program will last for 9 months once you're enrolled in the program.
Q: Can I still receive these services if I don't fill my prescriptions or receive medical equipment at Gerould’s?
A: Yes, though if you wish to have medication synchronization or blister packaging then medications will need to be filled at Gerould’s pharmacy.
Q: How many phone calls will I be receiving?
A: Pharmacy: 1 call within a week after the initial prescription fill to review side effects, efficacy, and any changes. More calls as needed.
Community Outreach: Weekly, as needed for the first 3 months and then monthly thereafter.
Meds-to-Beds Program
Q: How long is the program?
A: The program will last for 30 days after you're discharged from the hospital.
Q: Can I still receive these services if I don't fill my prescriptions or receive medical equipment at Gerould’s?
A: Gerould’s will need to fill any new or changed medications for the 30 days following discharge.
Q: After the 30-day program, medications may be filled at any pharmacy. How many phone calls will I be receiving?
A: Pharmacy: 1 call within 72 hours of discharge and more based on an assessment of need.
Community Outreach: The number of calls will be based on the results of the health and wellness assessment.